Referral Seminar Notes

As you may know, referrals and word-of-mouth- marketing is the most profitable and satisfying way to grow a dental practice. The sad fact is most dental offices leave getting referrals to chance and by accident as opposed to getting referrals by design a proven system. We thought there was some good information about some things you can implement into your practice, such as: 1. Any new patient the dentist should call them before they come into your office to thank them for the opportunity to serve them. 2. Implement some sort of a referral system of your choice, educate and inform the entire staff about the program. 3. Remind and reinforce the staff about keeping the program in place and work it consistently. Morning huddle before new client arrivals. 4. TESTIMONIALS, TESTIMONIALS. Testimonials should include: • The patients FULL name • Information about the patient’s personal life. (job, city they live in) • How being a patient of yours has made them feel, and changed there life.